How long will I have to wait for my order?

Whilst most orders will be dispatched in 2 - 3 days, please do allow us up to 7 days prior to dispatch as all items are carefully handmade to order.

All products are sent via Royal Mail 2nd class which should take 2-3 days.

Do you ship internationally?

The shipping cost is for packing and posting - packages may be subject to customs or duties upon arrival.

International packages will be sent by Royal Mail International Standard, which while affordable, does not include tracking or delivery confirmation.

Shipping times will vary upon location, time of year and your local postal service.

Customs/Duties/Fees.

International packages may be subject to custom charges, tax fees etc. that are calculated by each country. The customer is responsible for paying any and all customs duties and fees. These packages may be delayed by customs; unfortunately Black Sun Alchemy has no control over this.

Can I send my purchase as a gift?

If you would like your order to be sent to someone for a special occasion, please leave a note in the comments box at the checkout. If you would like the order to arrive with a message, please also include this in the comments box.